FAQs

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+ Frequently Asked QuestionsRenewal Zone has carefully designed and tested this website to ensure user-friendly continuing education classes and easy access to real estate resources, but we know that, from time to time, you may have questions and concerns. The following list of Renewal Zone, 's FAQs (most Frequently Asked Questions) are provided for your convenience:

How do I create a user profile?
Can I edit my profife?
How do I search for a class?
How do I enroll in a class?
Which courses are approved for my state?
Can I take a class without registering?
How do on-line classes work?
How many times can I take a quiz?
Can I leave during my class and finish it later?
If I buy a package, how long do I have to take the classes?
What if I don't like a class?
How can I print my certificate?
What if I lose my certificate?
Will Renewal Zone contact the DRE or other appropriate licensing agency to let them know that I completed my class?
What if I have problems with my class?
How do I post a resume?
How do I post a job opening?
How can I become part of your faculty and write a class?

How do I create a user profile?
You will choose a user name and password that is unique to you. This will allow you to access your account from any computer that is connected to the internet. Click on "Register Now" and it will step you through the process. Once you have completed the registration, you will receive a confirmation email. Keep your user name and password in a safe place for future reference.

Can I edit my profile?
Yes, you can edit your profile at anytime. Just log-on to renewalzone.com from any computer, log-in to your profile and click "edit my profile". Then click "save" after you have changed the information.

How do I search for a class?
Select your industry and select your state from the map on the home page and then click on "View Classes" OR click on "Available Classes" in the menu bar at the top, select your industry and your state, and then click on "View Classes."

How do I enroll in a class?
Once you have registered with Renewal Zone, find the class you would like to take, and click on "purchase class," you will be asked for your credit card information.  Once you complete your purchase, you will be able to start the class.

Which courses are approved for my state?
The list of approved renewal classes will be indicated. There will also be a list of non-approved career development classes that are available.

Can I take a class without registering?
No, you can preview a class, but you cannot take a class until you have completed the registration process.

How do on-line classes work?
After you have registered, selected and purchased a class, you will be able to start the class.  Each class has several chapters. You will read through the chapters and take a short quiz at the end of each chapter. Some of the classes have short videos incorporated with the written material. The final chapter is a 10 question quiz. Eight of the 10 questions must be answered correctly to pass the class. If 8 are not answered correctly, you will be given 10 more questions that you have already answered in the previous chapters. You will take the 10 questions quiz until 8 questions are answered correctly. At anytime, you may go back to any chapter to review the material.

How many times can I take a quiz?
As many times as needed to pass.

Can I leave during my class and finish it later?
Yes, you can leave the class open and finish it at anytime. We strongly recommend, however, that if you are not going to finish a class the same day, you log-off. When you are ready to finish the class, just log back on, and the class will come up where you left off. You must finish the class within 6 months from the time you purchase the class.

If I buy a package, how long do I have to complete the classes?
You will have 6 months to complete the classes.

What if I don't like a class?
The continuing education classes have been approved by the DRE or other appropriate licensing agency. Some topics are more interesting to students than other topics. All of the classes have relevance to your industry and are written in easy- to-understand language. Once you have purchased a class, you can take up to 6 months to complete it.

How can I print my certificate?
After you have completed the class material and the final review quiz, you will be able to immediately print your certificate.

What if I lose my certificate?
You can log-in at anytime and go to your profile to re-print a certificate from a class you previously completed.

Will Renewal Zone contact the DRE or other appropriate licensing agency to let them know that I completed my class?
No, it is your responsibility to contact the DRE or other appropriate licensing agency to record your renewal classes. 

What if I have problems with my class?
If you have problems, just click on "Technical Support" and you will be guided through our self help process. If you are still having difficulties, you will be asked to fill out a ticket and a rep will contact you.

How do I post a resume?
Just register and upload your resume. After your resume is approved, it will be posted within 24 hours.

How do I post a job opening?
Just register and upload your job opening. After the job opening is approved, your job opening will be posted to the Renewal Zone Job Fair within 24 hours.

How can I become part of your faculty and write a class?
Just e-mail your resume with your proposed class outline to info@renewalzone.com, and we will respond.


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Renewal Zone is the fast, easy, convenient way for busy professionals to complete real estate renewal hours from home, work, or anywhere. Whether you are a real estate agent, new home salesperson, or appraiser, Renewal Zone has classes for you.

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